We’re here to help you get the most out of SEO Forge. Whether you’re troubleshooting an issue, looking for a feature walkthrough, or have a pre-sales question, we respond within one business day.
Start here: self-serve
Documentation
Comprehensive documentation for every SEO Forge feature.
Browse all documentation →
Most common questions are answered in the docs. Start with:
Pillar guides
- Do I need to bring my own OpenAI API key?No, AI runs through our managed backend
- What happens when my license expires?Plugin keeps working, updates stop
- Can I use SEO Forge on multisite?Yes
- Is there a free version?Yes, on WordPress.org
- Can I migrate from Yoast / Rank Math / AIOSEO?Yes, one-click migrators included
Contact support
If you can’t find the answer in the docs, our support team is here.
By email
Send a message to [email protected]. Include:
- Your license email (or “free version” if you’re on the free tier)
- WordPress version
- SEO Forge version
- A clear description of the issue
- Steps to reproduce (if applicable)
- Screenshots (if visual)
Via the contact form
Send us a message through our contact form. Select “Support” as the topic and the ticket is routed to the right person.
What to include for faster resolution
Technical support tickets get resolved faster when they include:
- WordPress version — from Dashboard → Updates
- SEO Forge version — from Plugins → Installed Plugins
- PHP version — from Tools → Site Health → Info → Server
- Active theme — so we can test against the same theme
- Other active plugins — in case there’s a conflict
- Specific post ID or URL — so we can examine the exact page
- Screen recording — for UI bugs, a short video is worth a thousand words
- Error messages — exact text, copied not paraphrased
We never need your WordPress admin password. We never need database access. If we need to reproduce something that requires specific data, we’ll set it up on our own staging environment.
Response times
- Paid plan (Personal / Professional / Agency)Within 1 business day, Monday–Friday
- Free version usersBest effort, usually within 2–3 business days
- Critical bugs on a paid siteSame day when possible
- Pre-sales questionsSame day
Business days are Monday–Friday, 9am–6pm UTC+5 (our team is based in Tashkent, Uzbekistan). Tickets submitted on weekends are answered first thing Monday.
Report a bug
Found something broken? We want to know.
- Email: [email protected] with “Bug report” in the subject
- Include reproduction steps
- Include your environment (WP version, PHP version, theme, plugins)
- If the bug is security-related, email [email protected] privately
Bugs reported with clear reproduction steps usually get fixed within a release cycle (2–3 weeks).
Request a feature
Want something SEO Forge doesn’t do yet? Tell us.
- Email [email protected] with “Feature request” in the subject
- Describe the use case, not just the feature — “I want X so I can Y”
- Popular requests move onto our public roadmap
We prioritize features based on:
- How many customers ask for it
- How well it fits our AI-native, AEO-focused positioning
- How well we can ship it
Community resources
Migration help
Switching from another SEO plugin? Each migration path has its own guide:
If your specific scenario isn’t covered, email support and we’ll help.
Ready to try SEO Forge?
Get SEO Forge — from $39/year →
Priority support included in every paid plan.